Privacy Policy

This is the privacy notice of Tri Harder UK Ltd, company number 11559906. (‘we’, ‘our’, or ‘us’).

Our registered office is at Unit 7, Astra Court, Greens Road, Dereham, United Kingdom, NR20 3TR.

This privacy policy apples between you, the Users of this Website, and Tri Harder UK Ltd, the owner and provider of this website.

Tri Harder UK Ltd takes the privacy of your information very seriously. The privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website.

This privacy policy should be read alongside, and in addition to our Terms and Conditions.

We do not share, or sell, or disclose to a third party, any information collected through our website.

In this Privacy Policy, the following definitions are used:

1. How we obtain personal data

The information we process about you includes information:

• you have directly provided to us

2. Types of personal data we collect directly

When you use our website, our services or buy from us, [for example, when you create an account on our website,] we ask you to provide personal data. This can be categorised into the following groups:

• personal identifiers, such as your first and last names, your title and your date of birth
• contact information, such as your email address, your telephone number and your postal addresses for billing, delivery and communication
• account information, including your username and password
• records of communication between us including messages sent through our website, email messages and telephone conversations
• marketing preferences that tell us what types of marketing you would like to receive

In addition, we may also process:

(are these needed for cycle to work CONFIRM and KEEP OR DELETE)
• documentation that confirms your employment, such as recent payslips
• documentation that confirms your address, such as a tenancy agreement or rental contract

3. Types of personal data we collect from your use of our services

By using our website and our services, we process:

• your username and password and other information used to access our website and our services
• information you contribute to our community, including reviews
• your replies to polls and surveys
• technical information about the hardware and the software you use to access our website and use our services, including your Internet Protocol (IP) address, your browser type and version and your device’s operating system
• usage information, including the frequency you use our services, the pages of our website that you visit, whether you receive messages from us and whether you reply to those messages
• transaction information that includes the details of the products services you have bought from us and payments made to us for those services
• your preferences to receive marketing from us; how you wish to communicate with us; and responses and actions in relation to your use of our services.

4. Our use of aggregated information

We may aggregate anonymous information such as statistical or demographic data for any purpose. Anonymous information is that which does not identify you as an individual. Aggregated information may be derived from your personal data but is not considered as such in law because it does not reveal your identity.

For example, we may aggregate usage information to assess whether a feature of our website is useful.

However, if we combine or connect aggregated information with your personal data so that it can identify you in any way, we treat the combined information as personal data, and it will be used in accordance with this privacy notice.

5. If you do not provide personal data we need

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform that contract.

In that case, we may have to stop providing a service to you. If so, we will notify you of this at the time.